Frequently Asked Questions

Refunds on Purchases

We want you to be completely satisfied with your purchase from the Plymouth Historical Museum. If there is any problem with the purchased item when you receive it, please contact the Museum's Executive Director Liz Kerstens.

Refunds for the purchase price will be given if the item is returned within 30 days of purchase, provided you make contact with the Museum before returning the item.

Shipping Methods and Times

The Plymouth Historical Society/Museum is run almost entirely by volunteers. Museum Store staff is only available for shipping on Wednesdays and Fridays. Orders will be shipped on those days.

U.S. Postal Service Priority Mail is our preferred shipping method because it is traceable.